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Multi-Channel Operations

Every channel. One system. No more reconciling three spreadsheets.

When you sell wholesale, DTC, and retail at the same time, your operations become three separate businesses. We connect them.

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Three channels, three spreadsheets, three versions of the truth.

Multi-channel growth is how most brands scale. It is also how most brands end up with a reporting disaster, an inventory mess, and a finance team that does not trust any of the numbers.

Problem 01

Revenue that you cannot see in one place

Wholesale invoices are in QuickBooks. DTC orders are in Shopify. Retail sales are on a retailer portal. Every Monday someone manually pulls all three and tries to reconcile them into a weekly number. It takes hours and it is usually wrong.

Problem 02

Inventory that does not know where it is going

When the same SKU sells through multiple channels, allocation becomes a manual decision made in a spreadsheet. That spreadsheet is always out of date. The result is promising inventory to a wholesale customer that just sold through on your website.

Problem 03

Channel profitability you have never calculated

You know your total gross margin. You probably do not know whether wholesale is more profitable than DTC after accounting for freight, chargebacks, and minimum order quantities. Without that number, you are making channel strategy decisions blind.

Problem 04

EDI compliance errors and retailer fines

Major retailers fine you for non-compliance. Wrong labels, wrong ASNs, late shipments. Most brands absorb these fines as a cost of doing business. They are not. They are a solvable operations problem.

Multi-Channel Sales Analytics and EDI compliance in one system.

Revenue visibility, channel profitability, inventory allocation, and EDI compliance connected into a single operational view. Every channel. One number.

Revenue by Channel

Wholesale, retail, DTC, POS, marketplace, and commission channels in a single weekly dashboard. One number, every morning.

Customer Classification

Tier your accounts automatically by revenue, growth, and margin. Know which relationships to protect and which to develop.

Channel Profitability

Net margin by channel after freight, chargebacks, fees, and cost of goods. Finally know where you actually make money.

EDI Integration

Compliant EDI for major retail partners. Scorecard tracking, label compliance, and fine avoidance SOPs built into the workflow.

Inventory Allocation

Commit inventory to channels based on real demand. No more promising the same units twice.

Weekly Revenue Flash

One document. Every channel. Prior week actuals, running month total, and variance to plan. Goes out automatically every Monday.

If you sell into more than one place, this is for you.

The multi-channel operations problem is not unique to any industry or business size. If you are managing more than one sales channel, you have this problem.

Ideal Fit

Brands selling DTC plus wholesale

You have a Shopify store and a roster of wholesale accounts. Revenue is growing but your reporting is two spreadsheets that never agree on a number. This is exactly what we fix.

Ideal Fit

Brands selling into retail chains

You have accounts at major retailers and you are spending hours every week on EDI compliance, chargeback disputes, and retailer scorecards. We build the system that manages all of it.

Stop managing channels separately.

Book a Readiness Call and we will map what your multi-channel operation actually looks like and what it needs.

Book a Readiness Call