Operations Intelligence

Your ERP runs 40% of your business.
We build the other 60%.

Demand planning, inventory management, multi-channel analytics, supply chain, and retail compliance -- built for businesses that move physical goods. Works on top of whatever you already use.

Book a Readiness Call

$61K-$274K+

What equivalent software costs off the shelf, annually

300+ SKUs

Managed in production. Nightly sync. Zero manual exports.

2-4 weeks

Full implementation. Not 6-12 months.

40 / 60

The Real Gap

Every ERP does the same 40%. The other 60% is where businesses break.

Purchase orders, invoices, basic inventory counts -- your ERP has that covered. But demand forecasting, multi-channel revenue visibility, supply chain planning, retail compliance, vendor accountability? That lives in spreadsheets, email threads, and someone's head.

When that person is out, the business slows. When a retailer audits your compliance, you scramble. When a supplier misses a delivery, you find out at the wrong moment. That 60% is the part that's actually costing you money -- and no ERP upgrade fixes it.

Purchase Orders Invoicing Basic Inventory Demand Planning ✓ Multi-Channel Analytics ✓ Supply Chain Visibility ✓ Retail Compliance ✓ Vendor Management ✓

The Problem

Small businesses are stuck between too much and too little

You either overpay for enterprise software you barely use, drown in spreadsheets, or stitch together tools that never talk to each other.

Enterprise Software

$40K - $300K/year

NetSuite, SAP -- built for Fortune 500. Overkill pricing, 6-12 month implementations, features you will never use.

Spreadsheet Chaos

$0 (but costly)

Manual forecasting, no real-time data, version control nightmares. Errors cost 10-25% in excess inventory or stockouts.

Tool Sprawl

$15K - $50K/year

Shopify plus 5 apps plus spreadsheets plus email. Data lives everywhere. Nobody has the full picture. Nothing talks to anything.

Flying Blind

Unmeasured (and expensive)

No demand forecasting. No real-time inventory visibility. No idea which channel is actually profitable. Decisions made on gut feel, and mistakes cost you 10-25% in lost revenue or wasted cash.

The Solution

One integrated operations stack

Six core systems, fully connected, sitting on top of whatever you already use. We don't replace your tools. We make them dramatically more useful.

Demand Planning & MRP

Statistical reorder points, forecast uploads, weeks-on-hand tracking, and safety stock optimization. Know exactly what to order and when.

Sales Analytics

Revenue tracking across all your channels -- wholesale, retail, DTC, POS, marketplace -- in one real-time dashboard. Updated automatically.

Automated Data Pipelines

Nightly sync pulls your entire dataset from any source -- ERP, Shopify, spreadsheets -- into a live data warehouse. No manual exports. No copy-paste.

Supply Chain Planning

Connect demand forecasts to procurement. See what raw materials to buy, when production needs to happen, and flag shortages before they hit.

Retail Compliance & EDI

EDI document exchange, scorecard tracking, shipping label compliance, and fine avoidance procedures for major retail chains.

Vendor Management

Structured spec sheets, formal agreements with SLAs and KPIs, performance tracking, and dispute documentation. Real leverage with suppliers.

Beyond the Standard Stack

If you can describe it,
we can build it.

The six modules above are what we have battle-tested. But every business is different. If you have an operations problem that needs a custom solution -- a dashboard, a workflow, a data pipeline, an internal tool -- we build it.

No predefined templates. No "that's not what the software does." You tell us the problem, we build the tool.

Custom Dashboards

Real-time visibility into whatever matters to your business

Workflow Automation

Eliminate the manual processes that eat your team's time

Data Integrations

Connect any system to any system -- no middleware fees

Internal Tools

Pick tickets, label generators, compliance trackers, reporting

How It Works

From first call to fully operational

No 6-month implementation. No migration nightmares. We work with what you already have and build on top of it.

Discovery & Audit

We map your current operations -- every system, every spreadsheet, every manual process. We identify the gaps that are costing you money and the quick wins that pay for the engagement.

Weeks 1-2

Build & Connect

We build your custom ops stack, connect it to your existing systems (ERP, Shopify, spreadsheets, whatever you use), configure your channels, and set up automated data pipelines.

Weeks 3-4

Launch & Support

You go live with real-time dashboards, automated forecasting, and supply chain visibility. We stay on retainer to maintain, update, and build new tools as your business evolves.

Week 5 onward

What You Get

Real tools. Not mockups.

Here is what the Ops Stack actually looks like in production. Every dashboard, every pipeline, every report -- built and running.

Operations Hub

Real-time inventory visibility across your entire catalog. Statistical reorder points, weeks-on-hand tracking, cycle count scheduling, fulfillment monitoring, and automated alerts when stock drops below safety thresholds. Scales with you -- 50 SKUs or 5,000.

Sales Hub

Revenue tracking across every channel in one dashboard. Weekly trends, customer classification, margin analysis, and period-over-period comparisons. Whether you sell through 2 channels or 12, it is all in one view.

Automated Data Pipeline

Every night, the pipeline pulls your entire dataset from any source, transforms it, and pushes it to live dashboards. By the time you open your laptop, everything is current. Handles production planning data, inventory movements, procurement schedules, and fulfillment tracking. Zero manual work.

Built Different

This wasn't designed in a boardroom. It was built running operations at a real company -- and it's running there right now.

18+ months in production CPG / specialty food Wholesale, retail, DTC, EDI 300+ SKUs managed

Most operations consultants build recommendations. We built an operations department -- demand planning, inventory management, multi-channel analytics, supply chain visibility, retail compliance, and vendor management -- and ran it in production across a real business with real stakes.

Every formula, every integration, every dashboard was tested against actual purchase orders, real stockout events, retailer chargebacks, and live EDI compliance audits. The stuff you read about in SaaS demos -- we've already found the edge cases.

That's what you're getting. Not a generic template. A production-hardened ops stack adapted to your business.

The Numbers

What this would cost to buy off the shelf

These are real 2026 market prices for commercial software. We deliver the same capabilities, fully integrated.

ERP / MRP (NetSuite)$40K - $100K+

Demand Planning$6K - $36K

BI Dashboards (Tableau)$3K - $25K

Data Integration (Fivetran)$1.2K - $45K

Supply Chain Planning$6K - $50K+

EDI & Compliance$2.4K - $6K

Vendor Management$3K - $12K

Total (annual licensing only)$61K - $274K+

<$500

per year to run the Ops Stack

Same capabilities. All integrated. That is not a typo -- and it does not include the $25K-$150K implementation fees that come with enterprise software.

Proven in Production

Real results. Real businesses.

Not a prototype. Not a demo. Running in production across CPG, e-commerce, and distribution operations. Here is what the numbers look like.

1,000+

SKUs managed across clients

150K+

Data rows synced nightly

12+

Sales channels integrated

2-4 wks

Average time to go live

Reference Case: Specialty Food Company

Handles nightly data sync from ERP, automated demand planning, multi-channel sales analytics across wholesale, retail, DTC, POS, and marketplace channels. Supports EDI compliance for major national retailers and distributors. Manages 96 raw materials and hundreds of finished goods with statistical reorder point optimization. The company went from spreadsheet-based planning to fully automated demand forecasting.

Who It's For

We work with a specific type of business

We limit client intake to protect delivery quality. Here's how to know if you're a fit.

This is for you if

✓You sell a physical product -- food, CPG, goods, components -- and manage inventory

✓Your business does $1M-$20M in revenue and is actively growing

✓You sell through more than one channel -- wholesale, retail, DTC, marketplace, or some combination

✓You're losing time and money to manual forecasting, spreadsheet chaos, or no real-time visibility

✓You have an ERP, Shopify, or even just Excel -- and want to get dramatically more out of it

✓You're ready to implement, not just explore

This is not for you if

✕You sell a service or software -- no physical inventory means the core stack doesn't apply

✕You're looking for generic AI automation, chatbots, or CRM workflow tools

✕You're in research mode with no timeline or budget clarity

✕You want a pre-packaged SaaS tool you can self-serve immediately

✕You need a team of 20 to implement over 12 months

Not sure if you qualify? The Readiness Call is the right starting point. In 60 minutes we'll map your current operations and tell you exactly where the gaps are -- and whether we're the right fit to close them.

Pricing

Three ways to get started

Start with a strategy audit, go straight to a full build, or hand us the keys entirely.

Strategy Audit

$7,500

2-week engagement

We audit your current operations, map every system and manual process, identify the gaps costing you money, and deliver a prioritized roadmap. If you move forward with a build, the audit fee is credited toward setup.

Best for: Companies exploring their options

Setup + Support

$15K - $40K

+ $1.5K - $3K/mo retainer

We build your custom ops stack, connect it to your systems (ERP, Shopify, spreadsheets -- whatever you use), and provide ongoing support. Live in 2-4 weeks. Custom tools included.

Best for: Teams who want it done right

Full Managed

$2K - $3K/mo

all-inclusive

Hosted, managed, and continuously improved. We handle everything -- updates, new features, data issues, scaling, custom builds. You focus on running your business.

Best for: Teams who want zero ops overhead

What we commit to before we start

The Strategy Audit delivers a gap analysis with prioritized dollar impact in two weeks. If you review the deliverable and don't believe the identified gaps justify the cost -- or if we don't believe we're the right fit to solve them -- we'll tell you before you pay the next invoice. We only take engagements where we're confident in the outcome.

No vague deliverables. No open-ended timelines. No surprises.

Get Started

60 minutes. No pitch. Just answers.

We map your current operations, find where the gaps are costing you money, and show you exactly what a connected ops stack would look like for your business.

Book a Readiness Call Ask About the Strategy Audit

Respond within 24 hours · hello@normadz.com

Got a specific problem to solve?

Describe the operational problem or the tool you wish you had. Attach a file if it helps. We will take a look and tell you what we can build -- no commitment required.

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What are you trying to solve or build?

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Your ERP runs 40% of your business.We build the other 60%.